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Hero image: Discord Ticket Bot Starter – self-hosted, TypeScript, 54 tests; private channels or threads, transcripts, DE/EN
Discord botsAramacDiscordTypeScriptTickets

Aramac Discord Ticket Bot StarterSold by Aramac GmbH

Self-hosted ticket bot for your own Discord server, TypeScript. For private and community servers only.

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For private and community servers only, not for shops, businesses or servers with paid memberships/roles.

Included:

  • Slash command /ticket with panel, claim, close, add, remove
  • Ticket panel with one button per topic (up to 5) and a reason prompt before a ticket opens
  • Private ticket channels or private threads (owner, staff roles and bot only)
  • Claim by staff, close with a confirmation step
  • Transcripts (HTML and text) in a log channel, can be switched off (TRANSCRIPTS=off); automatic deletion after TRANSCRIPT_RETENTION_DAYS (default 30)
  • Per-user limit of open tickets and a cooldown
  • Configuration via .env, including PRIVACY_OPERATOR_NAME, PRIVACY_CONTACT and PANEL_PRIVACY_TEXT for your privacy notice; messages in DE/EN
  • SQLite via node:sqlite, Dockerfile, JSON logging
  • 54 automated tests, discord.js 14.27

Requirements: Node.js 22.13 or newer (or Docker), your own Discord bot token, your own hosting.

Not affiliated with Discord Inc.

Delivery: ZIP download after payment.

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